Services

After-sales and parts consultancy 

Organisation, processes and performance indicators for after-sales and parts departments. 

Technical services 

Assistance, repair and maintenance of machinery and equipment. 

Technical training 

Training for technicians, operators and sales teams. 

Fleet and installed base management 

For dealers, distributors and manufacturers, every machine sold is the start of a long-term relationship. Motoratarefado helps these organisations structure and run the management of their installed base, turning field information into service, after-sales revenue and product knowledge: 

Fleet visibility: designing and implementing systems to record and track the history of customers' machines (location, usage and interventions). 

Preventive and predictive maintenance: defining maintenance plans and alert rules based on working hours and telemetry data. 

Service contracts: supporting the design, costing and follow-up of maintenance contracts for large fleets. 

Analytics and KPIs: turning installed base information into indicators and reports that support service, parts and product decisions. 

Systems integration: connecting field data, telemetry and customers' management systems into a single view of the installed base. 

Precision agriculture 

Implementing auto-steering, telemetry and farm management technologies. 

Tailored technology solutions 

Developing digital tools adapted to each client. 

Fleet technical support 

Technical support line by phone and WhatsApp, 24 hours a day.