Fleet Technical Support

The service 

Motoratarefado develops and operates a technical support line for machinery and equipment fleets. 

Through a phone and WhatsApp line, field users report breakdowns, operating questions and maintenance needs. Each contact is logged, analysed — including the photos sent — and routed to the technical team responsible for the equipment. 

How it works 

1. Contact — the user calls or sends a WhatsApp message, at any time. 

2. Diagnosis — the request is described and documented with photos and location. 

3. Routing — the case is delivered, in a structured format, to the appropriate technical team. 

4. Follow-up — every intervention is recorded in the equipment history. 

Contacts 

geral@motoratarefado.pt · +351 910 946 663